Synapse360, an IT Managed Services Provider founded on the Isle of Man, proudly announces its elevation to the prestigious Dell Technologies Partner Program Titanium status. This achievement exemplifies Synapse360's commitment to excellence in navigating today's data-centric, multi-cloud landscape, and providing unparalleled support to clients on their digital transformation journey.
Having held the Dell Platinum Partner status for the past six years, Synapse360's elevation to Titanium status underscores its elite status within the Dell Partner channel. This new designation signifies a commitment to innovation, success, and true transformation, highlighting Synapse360 as a trailblazer in the IT-managed services sector.
This recent accomplishment builds upon Synapse360's earlier achievement of being recognised as Dell's Platinum Partner of the Year for the second consecutive year. In addition to this prestigious honour, Synapse360 also etched its name in history by becoming the inaugural business to receive such recognition across the UK, Isle of Man, and Ireland.
The Titanium status, the highest accolade attainable, is reserved for partners who are deemed the most innovative, successful, and truly transformational in their approach. With only a select few businesses throughout the British Isles receiving this esteemed honour, Synapse360 stands out as a leader in delivering cutting-edge solutions and driving forward the evolution of IT services.
Steve Douglas, Managing Director of Synapse360, commented on the achievement: "We are immensely proud to be recognised with the Dell Technologies Partner Program Titanium status, in our 25th Year as an organisation. This prestigious accolade underscores our unwavering commitment to innovation and transformation in the IT landscape. It reflects the dedication of our team and the trust our clients place in us as we continue to navigate the complexities of the data-centric, multi-cloud world."
Synapse360 has reached its Titanium status through a rigorous assessment of its competencies, guided by two primary measures: revenue achieved with Dell in the previous year and qualifications.
The attainment of this status also involved comprehensive training in sales, marketing, and technical disciplines. Notably, Synapse360 boasts 17 Portfolio and Solutions Competencies, exceeding the required count of 3, demonstrating a deep understanding of Dell's product offerings and solutions. Additionally, the company holds 8 Services Competencies, enabling proficient delivery of Dell professional services, and 2 Marketing Competencies, showcasing the IT managed services provider's expertise in promoting Dell's offerings.
Steve Douglas continues, "Synapse360 is honoured to be among the select few businesses in the UK and only business in the Isle of Man to receive this Titanium status and we are excited about the continued opportunities this elite status affords us in delivering unparalleled IT managed services."
Synapse360 remains dedicated to providing cutting-edge solutions under their exclusive PowerCloud brand, driving digital transformation, providing cyber-resilience, and exceeding the evolving needs of its clients. The achievement of Titanium status reinforces Synapse360's position as a leader in the IT industry, ready to shape the future of managed services.
In 2019, Synapse360 joined forces with the Manx Telecom Group, marking a significant integration within the company's organisational structure. Recently, amidst the celebratory atmosphere of Synapse360's 25th Anniversary, held at the headquarters of Manx Telecom Group in Douglas, the official announcement of Synapse360's Titanium Status was revealed to staff members who had been involved in the project. This milestone not only underscores Synapse360's longstanding presence but also highlights its integral role within the broader framework of the Manx Telecom Group.
Iarla Hughes, Chief Finance Officer at Manx Telecom Group, expressed his enthusiasm for this achievement, stating, "It is fantastic to see a business that originated on the Isle of Man being recognised as a Titanium Partner throughout the British Isles, by a global leader like Dell Technologies. Synapse360's achievement highlights the talent and capability that exists within our local business community."
